Bank Business Development Training

Each day, opportunities to increase sales, customers, and accounts are missed by bank advisors, managers, branch staff, field sales, and customer service representatives.

It's too easy to slip into transactional and reactionary conversations, simply responding to customer queries instead of leading conversations that uncover customer needs, add value, or drive demand. The banks that have unlocked these skills in their teams are emerging as leaders. The rest just keep missing opportunities.

RAIN Group has worked with regional and international banks and understands the unique challenges facing business developers in the highly-regulated banking industry in the digital era. We’ll work with your customer- and account-facing bankers to uncover the full set of customer needs and teach them to lead value-based conversations that educate, deepen relationships, and convert.